SUBJECT: Disconnection Notice, Past Due Utility Service and Other Services, Form 14-665 Southern California Edison Company (SCE). I went on the SCE website to get on the CARE program and Medical Baseline. They would only do it if we change our account to our names, even though I called them in 2009 to tell them my husband's mother died. This whole time I already thought we had the. Proceeding, SCE has referenced its critical care/medical baseline program.10 In addition to that program. Additionally, as explained. You can find answers to common questions here. If you need more help, please contact us at any time. AC Quality Care Program LED Lighting AC Quality Installation Help Paying Your Bill Payment Assistance Overview One-time Assistance Longer-Term Assistance Energy Reduction & Weatherization. Business: UTILITY SCAM: Imposters tell Inland victims they owe electricity bills . Southern California Edison reports that imposters are cold-calling people in a scam that tells them they. SCE Cautions Customers to Stay Alert Against Utility Bill Scam. Media Contact: Susan Cox, (6. ROSEMEAD, Calif., May 2. Southern California Edison (SCE) continues to advise customers to stay vigilant and learn to protect themselves from a telephone bill scam that demands immediate payment for allegedly past- due electricity bills. Or public or private agency providing mental health care services, but must be confirmed within 7 days by a physician's writing. Deferred Payments Disconnection is.BEFORE THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA Order Instituting Rulemaking on the Commission’s Own Motion to Address the Issue of Customers’ Electric and Natural Gas Service Disconnection. It’s getting costlier too since in April, SCE customers lost an estimated $2. March. Recently, an SCE business customer was defrauded out of $3,0. So far this month, more than 5. SCE customers, with some paying between $1,5. Some customers have even reported seeing a red truck thought to be from SCE with the words “Service Disconnect” parked outside their homes or businesses. Scammers also have created fake telephone lines and recordings that state: “Hello. Thank you for calling Southern California Edison Disconnection Department.” Another trick is telling customers local police will be called if they don’t pay immediately. Many impostors urge customers to use a reloadable prepaid card to make payments.“You should be leery of anyone who calls you asking for money. Utilities are not going to call and request payments over the telephone,” said Hector Tamayo, a detective with the Claremont Police Department. Most people should be able to catch on when the caller is asking you to send a payment through a prepaid card.”So how does the scam work? Phone impostors claiming to be with SCE call customers and fraudulently threaten to disconnect their electrical service unless immediate payment is made on a supposedly past- due bill. The caller demands payment immediately and tells the unsuspecting customer to buy a prepaid debit card — and there are many different kinds — and load a specific amount of money on it and call the impostor back, providing the serial number off the back of the card. Once you give out the serial number, the cash is untraceable and gone for good. And although more customers are learning to recognize phone scams, impostors continue to cheat people out of their money using more elaborate and deceptive ploys.“We are doing what we can to inform our customers about these criminals so they don’t fall victim to their scams. We often include important information like this on our bill inserts, so I would encourage customers to review those pages of their monthly statements,” said Kari Gardner, manager, SCE Consumer Affairs. SCE and The Gas Company offer the California Alternate Rates for Energy (CARE) program, which provides a discount of 20 percent on qualifying customers’ monthly electric and natural gas bills. End the call and report the incident immediately to local police or SCE at 1- 8. And never use the callback number provided by the caller. Instead, call the SCE phone numbers printed on your bill or go to the SCE website. Service representatives can assist customers in multiple languages. If you do pay an impostor, call SCE to report the scam and provide the card number you used to pay the scammer. In addition, call your local law enforcement agency and file a police report for your loss. Signs of a Scam. Here are a few red flags to help you spot a telephone bill scam. Scam: Caller demands immediate payment with the threat of shutting off your utility service. Fact: SCE never calls customers over the telephone to collect overdue bills and will never demand immediate payment with the threat of service disconnection. Scam: You’re instructed to buy a prepaid debit card at a store within the next 3. Fact: SCE does not accept prepaid cards for bill payments. Scam: Caller asks for money in person. Fact: SCE employees never ask for, or collect, money out in the field. For more ways customers can protect themselves against scams, click here. About Southern California Edison. An Edison International (NYSE: EIX) company, Southern California Edison is one of the nation’s largest electric utilities, serving a population of nearly 1. Central, Coastal and Southern California.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
November 2017
Categories |